OUR PRIVACY POLICY
Your Privacy
Seven Points Wellness (SPW) is committed to providing quality health care for clients. In order to do this, it is necessary for SPW to gather personal information and hold it in a file pertaining to the individual client’s health. We value your privacy and are committed to maintaining the confidentiality of all information collected.
SPW is defined as an APP entity under the Privacy Act 1988 and is bound by the Australian Privacy Principles.
This privacy policy outlines how SPW collects, stores, and uses personal information.
Our website address is: www.sevenpointswellness.com.au
Business owner: Lisa Burnley
Jurisdiction: New South Wales, Australia
Types of Information Collected
Personal Information
We collect personal details including:
Full name
Address
Contact phone and email
Health fund details
Health history
Notes made during consultations
Results and reports from other health care providers
This information is provided directly by you.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) may be sent to the Gravatar service to check if you are using it. Once your comment is approved, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
Cookies
Cookies are small files stored in your browser to collect data about your web browsing behaviour. They help personalise your experience on our site.
Examples of when cookies are used:
Saving your details for future comments
Managing login sessions and screen preferences
Tracking editing and publishing activity
You may clear or disable cookies in your browser settings at any time.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves in the same way as if you visited the source website, which may collect data, use cookies, or track your interaction.
Analytics & Data Storage
Your records are securely stored electronically via Cliniko, a trusted practice management system. Cliniko encrypts data and restricts access via password protection and two-factor authentication (2FA). Only authorised SPW staff can access this data.
Cliniko's privacy policy can be found here.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognise and approve follow-up comments automatically.
For users who register on our site (if applicable), personal information is stored in their user profile. All users can view, edit, or delete their personal information at any time (except for username changes). Website administrators can also access and edit that information.
Your Rights Over Your Data
You can request an exported file of the personal data we hold about you, or ask for your data to be corrected or deleted (except where we are legally required to retain it).
When We May Share Your Data
We do not sell or share your data with third parties. Your personal data may be disclosed with your consent in the following cases:
To communicate with other treating health professionals
For accounting or health insurance procedures
As required by law for public health purposes
For legal proceedings (e.g. subpoenas or court orders)
For approved research (de-identified only)
In emergencies to notify your emergency contact
Security
Seven Points Wellness takes measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. All information is stored securely with strict access protocols.
Policy Review & Legal Jurisdiction
This privacy policy is governed by the laws of New South Wales, Australia, and will be reviewed annually to ensure compliance with any updates or changes.
Last updated: April 2025